(5.0 / 5)2+ Ratings

Skymall Reviews

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Overall Rating

5.0

2 Reviews

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About Skymall

SkyMall is an online shopping catalog known for its unique and innovative products. It offers a large selection of items for home, travel, and leisure. SkyMall provides convenient and fun solutions for creating memorable experiences.

The idea for this unique retailer was born on a 1989 flight from Seattle to Phoenix. It was made accessible exclusively to air travelers. Over a quarter century ago, SkyMall's first ever catalog was published and distributed to passengers on Eastern Airlines flights.

SkyMall continues to offer air travelers the largest and most unique selection of interesting items, novelty gifts, and genius solutions to everyday problems. It's not afraid of growing with the times, too. The full catalog joined the online shopping game and now it's even better able to offer customers products and gadgets and tools and devices they once only dreamed of.

SkyMall is proud to work with an awesome team of catalogers, manufacturers, and distributors who have helped turn SkyMall into what it’s become over the last 25+ years: a hub of ingenuity, imagination, and innovation. It's excited to be the go-to shopping destination for another quarter century and beyond!

Skymall Pros & Cons

Pros of SkyMall.com:

Variety of Products: SkyMall offers a wide range of products, from household items to lifestyle products, including unique and interesting items that you might not find elsewhere.
Convenient Shopping Experience: The website is easy to navigate, making the shopping experience smooth and convenient.
Payment Methods: Multiple payment methods are accepted, including credit cards (MasterCard, Visa, American Express, and Discover), Amazon Pay, and PayPal.
Money-Back Guarantee: SkyMall supports payment methods with a "money-back guarantee," allowing consumers to get their money back if the product is not delivered or proves to be fake.
Secure Transactions: The site uses Secure Socket Layer (SSL) technology to ensure every transaction made online is safe.

Cons of SkyMall.com:

Customer Service Issues: Many customers have reported dissatisfaction with customer service, including long wait times and unresponsive representatives.
Order Issues: There have been numerous complaints about orders being delayed, lost, or incorrectly shipped, with some customers not receiving their orders at all.
High Price Level: Consumers have noted that the price level of SkyMall is high, which may be a deterrent for some customers.
Internal Review System: The use of an internal review system, which allows the owner to select and possibly edit or remove reviews, has been criticized for lack of transparency.
Mixed Trust Score: While ScamAdviser gives SkyMall a high trust score, there are mixed reviews and complaints about the site's legitimacy and safety.

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Skymall Customer Reviews (2)

0/5

Martine Mainville

Verified Buyer

Jul 21, 2024

Callum Green

Verified Buyer

Jul 21, 2024

Skymall Customer’s Q&A

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Skymall Features and Benefits

SkyMall is a unique retailer that offers a large and diverse selection of interesting items, novelty gifts, and solutions to everyday problems. It's known for its in-flight catalog that was once distributed in airplane seat pockets, reaching a significant percentage of US airline passengers.

Key features and benefits of shopping at SkyMall include:

Variety of Products: SkyMall offers a wide range of products, from household items to lifestyle products. This includes items like towel warmers, film scanners, wine gift sets, portable sinks, kitchen playsets, binoculars, automatic pet feeders, inflatable beds, foot spas, video projectors, instant cameras + printers, cigar humidifiers, air purifiers & dehumidifiers, food dehydrators, and more.
Unique and Interesting Items: SkyMall is known for its unique and interesting items that you might not find elsewhere. This makes it a great place to find novelty gifts or innovative solutions to common problems.
Convenient Shopping Experience: SkyMall's online store allows you to browse and purchase items from the comfort of your own home. The website is easy to navigate, making your shopping experience smooth and convenient.
History of Innovation: SkyMall has a history of innovation and adaptation. It started as an in-flight catalog and has since transitioned to an online store, demonstrating its ability to grow and change with the times.

Remember, it's always a good idea to check the website for the most current product offerings and prices. Happy shopping at SkyMall!

Skymall Pricing

SkyMall is an online shopping catalog offering a variety of products. Here are some examples of their pricing:

Printomatic Digital Instant Print Camera, Full Color... Kodak Price: $59.99
Electric Guitar Amplifier with Built-In Speaker - 40... LyxPro Price: $109.99
Beginner 39” Electric Guitar Kit & Started Set Acces... LyxPro Price: $139.99
1000 Piece Puzzle Board w/Mat, 23” x 31” Wooden Jigs... Jumbl Price: $89.99
1500-Piece Puzzle Board - 27 x 35" Tilting Puzzle Bo... Jumbl Price: $159.99
1000-Piece Puzzle Board - 23 x 31" Wooden Puzzle Tab... Jumbl Price: $129.99
Personal SOS Keychain Alarm, Rechargeable Personal A... Ivation Price: $12.99
2"x3" Premium Instant Photo Paper Compatible with Po... Zink Price: $9.99
2x3" Premium Zink Sticky Back Photo Paper (20 Sheets... HP Sprocket Price: $9.99
Step Wireless Photo Printer (White) Zink Technology ... Kodak Price: $69.99
Printomatic Digital Instant Print Camera, Full Color... Kodak Price: $59.99
2x3" Premium Zink Sticky Back Photo Paper (100 Sheet... HP Sprocket Price: $44.99
7-in-1 Wireless Weather Station with Wi-Fi® and Sola... Logia Price: $159.99
39" Telecaster Electric Guitar, Full-Size Paulownia ... LyxPro Price: $99.99

Please note that prices may vary and it's always a good idea to check the website for the most current pricing.

Payment Method

At SkyMall, multiple payment methods are accepted for purchases. These include credit cards (MasterCard, Visa, American Express, and Discover cards), Amazon Pay, and PayPal. Gift cards are also accepted.

Customers are charged when the items are shipped out. If an order is sent out in more than one shipment, a partial charge might appear on the account. Once everything is on its way, the full purchase amount will be charged.

For any changes or cancellations to an order, the cash back timeline will be determined by the financial institution. Here’s a helpful guide with estimated times:

Debit Card: 24-72 hours, varies by bank
Visa & MasterCard: 7-14 days, varies by bank
Discover Card or American Express: 30 days

SkyMall uses Secure Socket Layer (SSL) technology to ensure every transaction made online is safe. Before sending anything anywhere, the shipping address and account holder information are double-checked with the bank’s records to prevent fraudulent purchases.

If there's a need to ship something to an address other than the one listed on the card account, the financial institution should be contacted to add the desired shipping address to the verified address list. This helps prevent any slow-downs in getting merchandise out of the warehouse and on its way.

For any questions, SkyMall's customer service can be reached directly using LiveChat. Remember, it's always important to keep payment information secure. Happy shopping!

Skymall FAQs

Skymall Alternatives

Here are some alternatives to SkyMall that offer a wide range of products:

Wish: An online shopping platform offering a wide selection of trendy items at affordable prices.
Overstock: An online retailer offering a variety of high-quality, brand-name merchandise and services at discount prices.
Walmart: A global retail corporation that operates a chain of stores and e-commerce websites.
Amazon: The largest online retailer in the world, providing a great selection of products and services.
eBay: The world's largest online marketplace, where people can buy and sell almost anything.
Wayfair: An online store that sells home furnishings and décor.
Brookstone: Known for its unique line of products and gadgets.
Sharper Image: Offers a variety of high-tech lifestyle products.
ShopNBC: Known for its televised shopping shows, but also has an e-commerce website.
Fingerhut: Offers a wide range of products with the option to pay on credit.

These sites offer a variety of products, from home decor to gadgets, and may have something that you'll love. Remember to compare prices and check for deals before making a purchase. Happy shopping!

How To Open A Skymall Account?

To open an account on SkyMall, follow these steps:

Visit the SkyMall website.
Locate and click on the 'Sign In' or 'Register' button, usually found at the top right corner of the webpage.
If a new customer, select the option to create a new account.
Enter the required information such as name, email address, and password.
Click on the 'Create Account' or similar button to complete the registration.

Once the account is created, it's possible to log in anytime to make purchases, track orders, and manage account details. Remember to keep the login details secure.

Skymall Return Policy?

At SkyMall, customer satisfaction is a top concern. If a product isn't right, it can be returned for a refund. The customer service team can assist with setting up the return. They can be reached via online chat, phone (800-759-6255), or email (customerservice@skymall.com).

Items that are unused and unopened can be returned within 30 days of leaving the warehouse. However, there are exceptions:

Personalized or monogrammed items
Personal hygiene products
Perishable food items
Clothing
Pet Products
Opened software and DVDs
Oversized items requiring additional shipping
Gift cards

Please review the product manual or warranty information for more details on how to return a product. If there are any questions, SkyMall's customer service can be reached directly using LiveChat.